Some customers informed us that they did not receive the email we were sending out. We emailed license holders inviting them to enjoy the free upgrade to TeamViewer in version 9 and to make sure remote endpoints are updated to TeamViewer 9 in time. Please find the original announcement and our reminder above. We want to thank you for your cooperation and wishing you all the best with the modern and cloud-based TeamViewer 9.Īs announced before and as most of you have noticed in the past days, we disconnected the TeamViewer versions 5, 6, and 7 from our servers on January 15th, 2020. The download and installation have to be done locally on each affected device. In case you cannot make the update before January 15th, 2020 (locally or remotely), you can still download TeamViewer 9 manually after the above date. Note: Please keep in mind that the versions of TeamViewer 5, 6, and 7 will be disconnected from our servers starting on January 15th, 2020. You can either download and install TeamViewer 9 manually or make a direct update locally or remotely via the TeamViewer software. We provided a free and automatic license upgrade of version 5 - 7 to TeamViewer 9 without any costs, so all our customers will benefit from recent improvements and security updates for free. ![]() Following up on the above announcement from December 12th, 2019, we kindly like to remind all customers who are still using TeamViewer 5, 6, or 7 to update to TeamViewer 9 until January 15th, 2020.
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